Terms & Conditions
Terms of Use
Last update November 16,2025
Please read these terms of use carefully before using this website or application. All of the terms are important, but please pay special attention to those that are in bold font as some of these terms may limit our responsibility or involve some risk for you. Some sections of the Terms of Use may not be applicable in your jurisdiction (and thus may not be applicable to you) – please check the location-specific terms (the “Location-Specific Terms”) set forth below, which may be relevant to you.
These Terms of Use (“Terms”), which include the Location-Specific Terms below, govern your access to and use of our websites, mobile sites, mobile apps and other related services (collectively, our “Platform”). In these Terms, when we refer to “Specialized,” “us,” “we” or, “our”, we mean Specialized Bicycle Components, Inc., 15130 Concord Circle, Morgan Hill, California 95037 and its directly and indirectly held subsidiaries, which includes the Specialized entity indicated in the Location-Specific Terms below. The terms “you” and “your” mean you, the person or entity who uses the Platform. Review these Terms carefully: this is a contract and affects your legal rights. By using the Platform, you agree to and accept these Terms. If at anytime you do not accept these Terms or you are not entitled to use the Platform, stop using thePlatform AND delete any of your Platform accounts.
These Terms contain a mandatory individual arbitration provision and class action waiver. This requires you to use arbitration on an individual basis to resolve disputes, rather than class actions. By accepting these Terms, you expressly agree to be bound by and abide by these Terms, including the mandatory individual arbitration provision and the class action waiver provision.
Depending on which of our products or services you use, additional terms may apply (“Additional Terms”). Additional Terms may apply for promotions, sweepstakes, contests, giveaways, or similar programs, or for certain types of products or services, such as paid subscription services. If Additional Terms are inconsistent with these Terms (including the Location-Specific Terms), the Additional Terms control.
Where applicable, you may not access or use the Platform unless you are at least the age of majority in your location/jurisdiction of residence, or you have permission from your parent or legal guardian.
Privacy
We value your trust. Please refer to our Privacy Policy at specialized.com/privacy-policy or otherwise linked on the Platform for details on how we collect and use information in connection with the Platform. By using the Platform, you acknowledge the collection, use, disclosure, storage, and sharing of data as described in the applicable
Creating an Account
To use certain services available through the Platform, you may need to create an account. Your username and password are for your personal use only, and you are responsible for maintaining their confidentiality. You are responsible for keeping your account and contact information up to date. You agree to accept responsibility for all activities that occur under your account, including any misuse by you or others. You agree to promptly notify us of any unauthorized use of your username, password, or account. You may not use another person’s account without permission, act in a way that interferes with another user’s account, or solicit another user’s password. We may terminate or suspend your account(s) for any reason, including your violation of these Terms, misuse of any part of the Platform, or other improper activity.
Making Purchases
The following terms apply to your purchases via the Platform. In some countries/regions, other or different terms may apply, which you can find below in the Location-Specific Terms or linked on the applicable pages of the Platform.